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Test ID:1.3.6.1.4.1.25623.1.0.902361
Category:Web application abuses
Title:Open Ticket Request System (OTRS) Information Disclosure Vulnerability
Summary:Open Ticket Request System (OTRS) is prone to an information disclosure vulnerability.
Description:Summary:
Open Ticket Request System (OTRS) is prone to an information disclosure vulnerability.

Vulnerability Insight:
The flaw is due to the error in 'AgentInterface' and 'CustomerInterface'
components, which place cleartext credentials into the session data in the database.

Vulnerability Impact:
Successful exploitation will allow attackers to obtain sensitive information
by reading the _UserLogin and _UserPW fields.

Affected Software/OS:
Open Ticket Request System (OTRS) version prior to 3.0.6.

Solution:
Upgrade to Open Ticket Request System (OTRS) version 3.0.6 or later.

CVSS Score:
5.0

CVSS Vector:
AV:N/AC:L/Au:N/C:P/I:N/A:N

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2011-1433
XForce ISS Database: otrs-agentinterface-info-disc(66196)
https://exchange.xforce.ibmcloud.com/vulnerabilities/66196
CopyrightCopyright (C) 2011 Greenbone AG

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