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Test ID:1.3.6.1.4.1.25623.1.0.804418
Category:Web application abuses
Title:OTRS Help Desk 3.1.x < 3.1.21, 3.2.x < 3.2.16, 3.3.x < 3.3.6 Multiple Vulnerabilities
Summary:OTRS (Open Ticket Request System) is prone to cross-site; scripting (XSS) and clickjacking vulnerabilities.
Description:Summary:
OTRS (Open Ticket Request System) is prone to cross-site
scripting (XSS) and clickjacking vulnerabilities.

Vulnerability Insight:
- Certain input related to dynamic fields is not properly
sanitised before being returned to the user

- The application allows users to perform certain actions via HTTP requests via iframes without
performing any validity checks to verify the requests

Vulnerability Impact:
Successful exploitation will allow attackers to conduct XSS and
clickjacking attacks.

Affected Software/OS:
OTRS versions 3.1.x prior to 3.1.21, 3.2.x prior to 3.2.16 and
3.3.x prior to 3.3.6.

Solution:
Update to version 3.1.21, 3.2.16, 3.3.6 or later.

CVSS Score:
4.3

CVSS Vector:
AV:N/AC:M/Au:N/C:N/I:P/A:N

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2014-2553
http://secunia.com/advisories/57616
SuSE Security Announcement: openSUSE-SU-2014:0561 (Google Search)
http://lists.opensuse.org/opensuse-updates/2014-04/msg00062.html
Common Vulnerability Exposure (CVE) ID: CVE-2014-2554
CopyrightCopyright (C) 2014 Greenbone AG

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