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Test ID:1.3.6.1.4.1.25623.1.0.803943
Category:Web application abuses
Title:OTRS Ticket Watch Security Bypass Vulnerability (OSA-2013-04)
Summary:OTRS (Open Ticket Request System) is prone to a security bypass; vulnerability.
Description:Summary:
OTRS (Open Ticket Request System) is prone to a security bypass
vulnerability.

Vulnerability Insight:
An error exists in application which fails properly verifying
permissions when accessing tickets via the ticket watch mechanism.

Vulnerability Impact:
Successful exploitation will allow remote authenticated users to
bypass intended security restriction and obtain sensitive information.

Affected Software/OS:
OTRS versions 3.0.x through 3.0.20, 3.1.x through 3.1.16 and
3.2.x through 3.2.7.

Solution:
Update to version 3.0.21, 3.1.17, 3.2.8 or later.

CVSS Score:
4.0

CVSS Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2013-4088
http://advisories.mageia.org/MGASA-2013-0196.html
http://archives.neohapsis.com/archives/bugtraq/2013-07/0015.html
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088
https://www.securityfocus.com/bid/60688/discuss
CopyrightCopyright (C) 2013 Greenbone AG

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