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Test ID:1.3.6.1.4.1.25623.1.0.803923
Category:Web application abuses
Title:OTRS < 3.0.0-beta7 Ticket Age Remote DoS Vulnerability
Summary:OTRS (Open Ticket Request System) is prone to a denial of; service (DoS) vulnerability.
Description:Summary:
OTRS (Open Ticket Request System) is prone to a denial of
service (DoS) vulnerability.

Vulnerability Insight:
An error exists in AgentTicketSearch.pm which fails to restrict
the ticket ages that are within the scope of a search.

Vulnerability Impact:
Successful exploitation will allow remote authenticated users to
cause a denial of service condition.

Affected Software/OS:
OTRS versions prior to 3.0.0-beta7.

Solution:
Update to version 3.0.0-beta7 or later.

CVSS Score:
4.0

CVSS Vector:
AV:N/AC:L/Au:S/C:N/I:N/A:P

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2010-4759
CopyrightCopyright (C) 2013 Greenbone AG

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