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Test ID:1.3.6.1.4.1.25623.1.0.803918
Category:Web application abuses
Title:OTRS < 2.3.0-beta4 Merge Operations Restriction Bypass Vulnerability
Summary:OTRS (Open Ticket Request System) is prone to a restriction; bypass vulnerability.
Description:Summary:
OTRS (Open Ticket Request System) is prone to a restriction
bypass vulnerability.

Vulnerability Insight:
A flaw exists in AgentTicketMerge.pm which checks for the rw
permission, instead of the configured merge permission.

Vulnerability Impact:
Successful exploitation will allow authenticated attackers to
bypass intended access restrictions by merging two tickets.

Affected Software/OS:
OTRS versions prior to 2.3.0-beta4.

Solution:
Update to version 2.3.0-beta4 or later.

CVSS Score:
6.5

CVSS Vector:
AV:N/AC:L/Au:S/C:P/I:P/A:P

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2008-7277
CopyrightCopyright (C) 2013 Greenbone AG

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