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Test ID:1.3.6.1.4.1.25623.1.0.143236
Category:Denial of Service
Title:OTRS 5.0.x < 5.0.39, 6.0.x < 6.0.24, 7.0.x < 7.0.13 DoS Vulnerability
Summary:OTRS is prone to a denial of service vulnerability.
Description:Summary:
OTRS is prone to a denial of service vulnerability.

Vulnerability Insight:
OTRS can be put into an endless loop by providing filenames with overly long
extensions. This applies to the PostMaster (sending in email) and also upload (attaching files to mails, for
example).

Affected Software/OS:
OTRS 5.0.x through 5.0.38, 6.0.x through 6.0.23 and 7.0.x through 7.0.12.

Solution:
Update to version 5.0.39, 6.0.24, 7.0.13 or later.

CVSS Score:
5.0

CVSS Vector:
AV:N/AC:L/Au:N/C:N/I:N/A:P

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2019-18180
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
SuSE Security Announcement: openSUSE-SU-2020:0551 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
SuSE Security Announcement: openSUSE-SU-2020:1475 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
SuSE Security Announcement: openSUSE-SU-2020:1509 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
CopyrightCopyright (C) 2019 Greenbone Networks GmbH

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