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Test ID:1.3.6.1.4.1.25623.1.0.13647
Category:Web application abuses
Title:osTicket setup.php Accessibility
Summary:The target is running at least one instance of an improperly; secured installation of osTicket and allows access to setup.php.
Description:Summary:
The target is running at least one instance of an improperly
secured installation of osTicket and allows access to setup.php.

Vulnerability Insight:
For example, if config.php is writable, an attacker could
change the database used to store ticket information, even redirecting it to another site.
Alternatively, regardless of whether config.php is writable, an attacker could cause the loss of
all ticket information by reinitializing the database given knowledge of its existing
configuration (gained, say, from reading config.php).

Vulnerability Impact:
Since that script does not require authenticated access, it is
possible for an attacker to modify osTicket's configuration using a specially crafted call to
setup.php to perform the INSTALL actions.

Solution:
Remove both setup.php and gpcvar.php and ensure permissions
on config.php are 644.

CVSS Score:
5.0

CVSS Vector:
AV:N/AC:L/Au:N/C:N/I:N/A:P

CopyrightCopyright (C) 2004 George A. Theall

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