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Test ID:1.3.6.1.4.1.25623.1.0.106005
Category:Web application abuses
Title:SysAid < 15.2 Multiple Vulnerabilities
Summary:SysAid Help Desktop Software is prone to multiple; vulnerabilities
Description:Summary:
SysAid Help Desktop Software is prone to multiple
vulnerabilities

Vulnerability Insight:
- CVE-2015-2993: SysAid Help Desktop Software does not properly
restrict access to certain functionality. An attacker can create administrators accounts via
crafted requests to /createnewaccount or write arbitrary files via the fileName parameter to
/userentry.

- CVE-2015-2994: A vulnerability exists in the ChangePhoto.jsp in the administrator portal, which
does not handle correctly directory traversal sequences and does not enforce file extension
restrictions.

- CVE-2015-2998: SysAid Help Desktop Software uses a hard-coded encryption key.

- CVE-2015-2999: A SQL injection vulnerability exists in genericreport, HelpDesk.jsp and
RFCGantt.jsp.

- CVE-2015-3000: An XML entity expansion vulnerability exists.

- CVE-2015-3001: When installing SysAid on Windows with built in SQL-Server Express, the installer
sets the sa user password to a pre-defined hard-coded password.

Vulnerability Impact:
- An unauthenticated attacker can get full administrative access
to the application or overwrite arbitrary files.

- An authenticated attacker may upload arbitrary files which could lead to remote code execution.

- A malicious user can decrypt e.g. the database password stored in serverConf.xml.

- A user with administrative rights can perform a SQL injection attack to read and modify the
database.

- A unauthenticated attacker can create a Denial of Service condition for 10+ seconds. Repeating
this will slow down the server extensively.

- An attacker can gain administrative access to the built-in SQL Server Express.

Affected Software/OS:
SysAid Help Desktop version 15.1.x and before.

Solution:
Update to version 15.2 or later.

CVSS Score:
7.8

CVSS Vector:
AV:N/AC:L/Au:N/C:N/I:N/A:C

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2015-2993
BugTraq ID: 75038
http://www.securityfocus.com/bid/75038
Bugtraq: 20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc) (Google Search)
http://www.securityfocus.com/archive/1/535679/100/0/threaded
http://seclists.org/fulldisclosure/2015/Jun/8
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
Common Vulnerability Exposure (CVE) ID: CVE-2015-2994
Common Vulnerability Exposure (CVE) ID: CVE-2015-2998
BugTraq ID: 75035
http://www.securityfocus.com/bid/75035
Common Vulnerability Exposure (CVE) ID: CVE-2015-2999
Common Vulnerability Exposure (CVE) ID: CVE-2015-3000
Common Vulnerability Exposure (CVE) ID: CVE-2015-3001
CopyrightCopyright (C) 2015 Greenbone Networks GmbH

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