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Test ID:1.3.6.1.4.1.25623.1.0.100821
Category:Web application abuses
Title:OTRS Core System Multiple Vulnerabilities (OSA-2010-02)
Summary:OTRS (Open Ticket Request System) is prone to multiple; cross-site scripting (XSS) vulnerabilities and a denial of service (DoS) vulnerability.
Description:Summary:
OTRS (Open Ticket Request System) is prone to multiple
cross-site scripting (XSS) vulnerabilities and a denial of service (DoS) vulnerability.

Vulnerability Insight:
An error exists in application which fails to properly handle
user-supplied input.

Vulnerability Impact:
An attacker may leverage these issues to cause denial-of-service
conditions or to execute arbitrary script code in the browser of an unsuspecting user in the
context of the affected site.

Affected Software/OS:
OTRS versions prior to 2.3.6 and 2.4.8 are vulnerable.

Solution:
Update to version 2.3.6, 2.4.8 or later.

CVSS Score:
5.0

CVSS Vector:
AV:N/AC:L/Au:N/C:N/I:N/A:P

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2010-2080
BugTraq ID: 43264
http://www.securityfocus.com/bid/43264
http://secunia.com/advisories/41381
SuSE Security Announcement: SUSE-SR:2010:024 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
XForce ISS Database: otrs-unspecified-xss(61868)
https://exchange.xforce.ibmcloud.com/vulnerabilities/61868
Common Vulnerability Exposure (CVE) ID: CVE-2010-3476
XForce ISS Database: otrs-regexpression-dos(61869)
https://exchange.xforce.ibmcloud.com/vulnerabilities/61869
CopyrightCopyright (C) 2010 Greenbone AG

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