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Test ID:1.3.6.1.4.1.25623.1.0.146141
Category:Denial of Service
Title:OTRS XSS Vulnerability (OSA-2021-11)
Summary:OTRS is prone to a cross-site scripting (XSS) vulnerability.
Description:Summary:
OTRS is prone to a cross-site scripting (XSS) vulnerability.

Vulnerability Insight:
There is a XSS vulnerability in the ticket overview screens.
It's possible to collect various information by having an e-mail shown in the overview screen.
Attack can be performed by sending specially crafted e-mail to the system and it doesn't require
any user intraction.

Affected Software/OS:
OTRS version 6.0.1 and later and 7.0.x through 7.0.26.

Solution:
Update to version 7.0.27 or later.

CVSS Score:
4.3

CVSS Vector:
AV:N/AC:M/Au:N/C:P/I:N/A:N

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2021-21441
https://otrs.com/release-notes/otrs-security-advisory-2021-11/
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
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