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Test ID:1.3.6.1.4.1.25623.1.0.892198
Category:Debian Local Security Checks
Title:Debian LTS: Security Advisory for otrs2 (DLA-2198-1)
Summary:The remote host is missing an update for the 'otrs2'; package(s) announced via the DLA-2198-1 advisory.
Description:Summary:
The remote host is missing an update for the 'otrs2'
package(s) announced via the DLA-2198-1 advisory.

Vulnerability Insight:
Several vulnerabilities have been discovered in otrs2 (Open source
Ticket Request System)

CVE-2020-1770

Support bundle generated files could contain sensitive information
that might be unwanted to be disclosed.

CVE-2020-1772

It's possible to craft Lost Password requests with wildcards in the
Token value, which allows attacker to retrieve valid Token(s),
generated by users which already requested new passwords.

CVE-2020-1774

When user downloads PGP or S/MIME keys/certificates, exported file
has same name for private and public keys. Therefore it's possible
to mix them and to send private key to the third-party instead of
public key.

Affected Software/OS:
'otrs2' package(s) on Debian Linux.

Solution:
For Debian 8 'Jessie', these problems have been fixed in version
3.3.18-1+deb8u15.

We recommend that you upgrade your otrs2 packages.

CVSS Score:
5.0

CVSS Vector:
AV:N/AC:L/Au:N/C:P/I:N/A:N

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2020-1770
https://otrs.com/release-notes/otrs-security-advisory-2020-07/
https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
SuSE Security Announcement: openSUSE-SU-2020:0551 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
SuSE Security Announcement: openSUSE-SU-2020:1475 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
SuSE Security Announcement: openSUSE-SU-2020:1509 (Google Search)
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
Common Vulnerability Exposure (CVE) ID: CVE-2020-1772
https://otrs.com/release-notes/otrs-security-advisory-2020-09/
Common Vulnerability Exposure (CVE) ID: CVE-2020-1774
CopyrightCopyright (C) 2020 Greenbone Networks GmbH

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