|Category:||Web application abuses|
|Title:||OTRS 7.0.x < 7.0.22, 8.0.x < 8.0.7 Information Disclosure Vulnerability|
|Summary:||OTRS is prone to an information disclosure vulnerability.|
OTRS is prone to an information disclosure vulnerability.
Agent names that participates in a chat conversation are revealed in certain
parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured
to mask real agent names.
OTRS 7.0.x - 7.0.21 and 8.0.x - 8.0.6.
Update to version 7.0.22, 8.0.7 or later.
Common Vulnerability Exposure (CVE) ID: CVE-2020-1777|
|Copyright||Copyright (C) 2020 Greenbone Networks GmbH|
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