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Test ID:1.3.6.1.4.1.25623.1.0.142719
Category:Web application abuses
Title:osTicket < 1.12 XSS Vulnerability
Summary:osTicket is prone to a cross-site scripting vulnerability.
Description:Summary:
osTicket is prone to a cross-site scripting vulnerability.

Vulnerability Insight:
In osTicket an XSS exists via /upload/file.php,
/upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a
crafted .csv file to the User Importer, because file contents can appear in an error message.

Vulnerability Impact:
The XSS can lead to local file inclusion.

Affected Software/OS:
osTicket prior to version 1.12.

Solution:
Update to version 1.12 or later.

CVSS Score:
4.3

CVSS Vector:
AV:N/AC:M/Au:N/C:N/I:P/A:N

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2019-11537
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