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Test ID:
Category:Web application abuses
Title:OTRS < 6.0.11, < 5.0.30, < 4.0.32 Multiple Vulnerabilities
Summary:OTRS is prone to multiple vulnerabilities.
OTRS is prone to multiple vulnerabilities.

Vulnerability Impact:
The following vulnerabilities exist:

- An attacker could send a malicious email to an OTRS system.
If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

- An attacker could send a malicious email to an OTRS system.
If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Affected Software/OS:
OTRS 6.0.x up to and including 6.0.10, OTRS 5.0.x up to and including 5.0.29, and OTRS 4.0.x up to and including 4.0.31.

Update to OTRS version 6.0.11, 5.0.30 or 4.0.32 respectively.

CVSS Score:

CVSS Vector:

Cross-Ref: Common Vulnerability Exposure (CVE) ID: CVE-2018-16586
Common Vulnerability Exposure (CVE) ID: CVE-2018-16587
CopyrightCopyright (C) 2018 Greenbone Networks GmbH

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